Priority Mail Delivery (estimated 1-3 business days)
Returns accepted within 30 days of the purchase date for in-stock orders (within 30 days of receiving your package for preorders) by making a request through our return center.
Cost of prepaid return labels will be deducted from your cash/credit refund amount -- but not from a store credit request amount. Store credit refunds traded for cash will have the cost of return shipping deducted. We do not refund the original shipping fees unless we made an error. We don't offer direct exchanges because our inventory changes so rapidly.
You should hold businesses accountable because our production choices have an impact. Which is why we do some serious research on the manufacturer/production partners we work with to make sure they have the same high standards that we do when it comes to both human and environmental wellbeing.
Each partner has a high mark on their BSCI ethical audit, or has reached SA8000 standard.
OK, but what does that mean?
Essentially, they must meet a high social standard that guarantees:
healthy work conditions
and no child or forced labor
Our partners have positive reports on wastewater and mud treatment (which is traditionally harmful in production).
We test our fabric for harmful substances to ensure we don’t put anything nasty into the planet.